Talk with a Lawyer
Not long ago I had to call the Social Security Administration Help line concerning our password which allows us access to our Social Security Disability clients’ electronic Social Security files. First I had the computer telling me what numbers to hit, and then was hung up on. I called back and was placed on hold for an inordinate amount of time-because the government doesn’t think personal service is important. Unfortunately this happens if you call your bank, call to check on your mortgage payment-almost everything. “Customer Service” is now an oxymoron-as it appears that customers are here to service businesses, not the other way around. This got me thinking, do people go through the same lengthy process to speak with a lawyer with questions about Social Security Disability benefits?
I understand that lawyers cannot just sit in their office waiting for a phone call. The nature of their job necessarily entails being out of the office for court a lot of the time. Talking with an assistant is a good way to keep the attorney updated, but it should not be the primary way you communicate with your lawyer. If the lawyer is too busy to actually meet with you or talk to you on the phone, then how are they going to know enough about YOU to present your case to the court?
At Powell and Denny, barring some unforeseen situation, you will always meet with your lawyer. While we may not be able to talk to you every time you call, you will be able to speak with us when we return to the office, and with email-communication is possible even when you lawyer is not in the office. You will never have to sit in the waiting room on the day of your hearing for Social Security Disability benefits wondering who will be showing up to “represent” you.
We understand that our job is to help you, not the other way around.
If you believe that you are disabled and you have questions about your right to Social Security Disability benefits, or if you have been denied benefits and you are looking for a lawyer to help you appeal your claim, don’t hesitate to contact and speak with one of the experienced Alabama Social Security Disability Lawyers at Powell and Denny today.
Powell and Denny: We Work When You Can’t
Offices in Hoover, AL and Huntsville, AL
Powell and Denny have been selected as one of the Best Law Firms by U.S. News and World Report for each of the last 5 years, have been selected as one of Birmingham’s Top Lawyers by B-Metro Magazine for the last 3 years, have been selected by The National Advocates as one of the Top 20 Workers’ Compensation Firms (plaintiffs) and Powell and Denny, P.C.-has been selected as one of the “Best of the Best” law firms by The American Registry.
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